Is your brand seen as personally valued by every customer?
Cut through the noise with personalized AI video that speaks one-to-one, triggering real emotional responses. Transform transactions into loyalty and customers into fans.
AI powered personal videos for your customers. It's simple. Be Seen.
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Seen is the AI‑powered video platform for enterprises. We can automatically create and distribute millions of videos to segments or on a one-to-one level.
Our platform uses the data you already have, like name, purchase history, and loyalty status to deliver messages that feel personal at any scale.
The result is lower churn, higher repeat purchase, increase in customer lifetime value and lower campaign production costs. Plug into your existing CRM and go live fast.
Is your brand seen as personally valued by every customer?
THE COST OF IMPERSONALIZATION
Traditional formats are losing power. Conversions, opening rates, and classic channels are in decline
Impersonal communication turns relationships into transactions, costing you the loyalty of your most valuable customers.
Your message gets lost in the noise
Standard marketing campaigns get lost in a sea of digital noise, resulting in flat engagement metrics that prove the message isn't breaking through.
You personalize, but they don’t pay attention
Traditional personalization methods, like newsletters, adapt to individuals but rarely spark genuine interest, making it harder to realize the full benefits of personalization.
Winning attention takes more than relevance
With audiences scrolling faster and filtering more, campaigns must do more than reach the right person, they must earn genuine focus and engagement demands to see real ROI.
enterprise ready
If you’re a brand with millions of customers,
Seen makes every interaction feel personal
Customers
Personal isn’t nice to have, it’s ROI
Our platform delivers 24% more open rates, 10% more conversions, reduces churn, and boosts sign-ups by 15×.
CUSTOMER STORIES
2.5 Million Stories Told: How flybuys made every member’s year feel unforgettable
I can confidently say that every enterprise brand needs what Flybuys has achieved this year. The excitement around this moment is absolutely justified, the proof is in the outcomes. Seeing Flybuys, Australia’s largest loyalty program, harness innovative engagement at this scale has been nothing short of inspiring.
Anthony Harrison
Co-Founder, Seen.io
2,5M
Unique Videos
21%
Open Rate
9M
Members
CUSTOMER STORIES
Engagement strategy for high net promoter score
The uplift in positive sentiment and motivation is fueling longer player lifecycles and higher retention rates. Seen.io has redefined our engagement strategy and personalized video is now a cornerstone of how we build loyalty. With personalized videos, we’re seeing players explore and engage more.
Andrei Popa
VP Online, Superbet
80%
Higher NPS
77%
Open rate
26%
Click through rate
CUSTOMER STORIES
35% conversion rate: How Coop Made 300,000 Shoppers Feel Seen
Without exaggeration, the personalized video message format raises customer communication effectiveness to a level not previously achieved with other methods…
Ranno Pajuri
Marketing Director, Coop Estonia
10×
Response Rate
25%
Click through rate
35%
Conversion rate
CUSTOMER STORIES
92% watch rate: How Nespresso made loyalty feel personal
We are delighted to be able to offer personalized video messages to our members, thanks to the technology that Seen provides us. It has been a pleasure working with the Seen team, who have been agile and adaptive to our needs, delivering promising results in our campaign so far.
Stefanos Loizos
Regional Head of Marketing, Nestlé Nespresso
92%
View through rate
24%
Higher open rate
10%
higher conversion rate
Here is what you get
The most intelligent engine for personalized video at scale
The Seen platform has helped hundreds of companies and enterprises deliver personalized video experiences to their customers, users & members to achieve business outcomes and turn customers into fans.
Revenue you can prove
We see higher conversions, more repeat purchases, and greater lifetime value across all of our customers campaigns.
Get your personalized video
Get your personalized video
Relationships over transactions
When customers feel seen, they stay. Personalized messages increase engagement and reduce churn, turning one-time buyers into loyal fans.
Get your personalized video
Get your personalized video
Lower cost per campaign
Turn a single creative into a campaign that scales effortlessly, producing thousands, or millions, of unique videos with no added production time or spend.
Get your personalized video
Get your personalized video
enterprise ready
Trusted by the brands that define customer experience
Connect your data
Securely connect your data. Then, create your video template. Your team, agency, or a studio can do it. We provide simple guides to make it seamless.
Get your personalized video
Get your personalized video
Define the personalization
Upload your assets to the Seen platform. This is where you decide which data points will create the magic, a customers name, their purchase history, or loyalty status. Our AI-leveraged engine then renders a unique video for every single customer, securely and in real-time.
Get your personalized video
Get your personalized video
Launch & measure the impact
Deploy through your existing customer relationship tools. Videos are sent automatically based on your triggers, and you can track the real-time engagement and results of your videos on your Seen dashboard.
Get your personalized video
Get your personalized video
Define the personalization
Upload your assets to the Seen platform. This is where you decide which data points will create the magic—a customer's name, their purchase history, or loyalty status. Our AI engine then renders a unique video for every single customer, securely and in real-time.
Get your personalized video
Get your personalized video
Launch & measure the impact
Deploy through your existing marketing tools (like Braze, Mailchimp & Hubspot). Videos are sent automatically based on customer triggers, and you can track the real-time engagement, conversions, and ROI on a single, CFO-friendly dashboard.
Get your personalized video
Get your personalized video
Connect your data & core video
Securely connect your CRM or customer data platform (like Salesforce or HubSpot). Then, create your core video—your team, agency, or a studio can do it. We provide simple guides to make it seamless.
Get your personalized video
Get your personalized video
This is how leading brands build loyalty with video.
Get A Demo Today
Get A Demo Today
For years, speaking to every customer personally was an impossible dream for brands with millions of users. Now, it's a practical and powerful strategy. See how our platform makes this level of video connection not just possible, but simple to execute.
Frequently Asked Questions
- 01
How long will it take to implement?
01You can launch your first campaign in weeks, not months. Seen integrates easily, and launching campaigns quickly is also possible through file upload. Once your video template and data are ready, you can start seeing results immediately.
- 02
What is the Seen Platform?
01The SEEN Platform is an AI-leveraged personalised video platform that helps brands create, personalise, and deliver data-driven video experiences at scale, turning customer data into timely, relevant, and impactful videos with built-in analytics to measure results.
- 03
I have a lot of existing brand assets, can I re-use it?
01The creative studio allows you to upload all of your existing brand materials. We encourage re-using footage from previous campaigns.
- 04
How will my customer data be handled?
01Seen has worked with some of the world’s largest brands, and operate in some of the most highly regulated markets in the world. We always recommend to send the minimal amount of customer data required for personalisation to Seen. We are ISO 27001 & 27701 certified and adhere to best practices around GDPR and data protection. For more in-depth information see trust.seen.io.
- 05
How much can I personalize my videos?
01The Platform allows you to do anything from simple personalisations, to extremely complex campaigns with multiple scenarios. Seen does not limit possibilities and how personal or relevant you can get will depend on the data you have on your segment, audience or customers.
30 mins
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We'll show you how it works and how you lower cost, churn and get higher CR.
Request your Personalized Video
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