Copy the link. Make your next email personal.
https://player.seen.io/vip/ronald?first_name=RonaldLink ready to paste
Personal video. More revenue.
AI video, made personal. Type your first name and watch a real campaign become yours.
Generate your personal video.
We’ll use your details to personalise your video and follow up.
Privacy policyPlaying without sound
Personalized video at scale for
Give every customera film of their own.
Turn what you know about your customers into a film that feels made for each of them.
Generate video.At any scale.
Distribute through API, CSV or simply copy out an embeddable link.
Every interactionmeasured.
Track visits, plays, completions and CTA clicks. Export the results and compare against your baseline.
StudioShell / Your VIP experiencePersonalisation in the scene
Original scenePulled from your CRM
Live in sceneScroll to see how the name becomes part of the film.
Inside this scene
Into the paddock
Meet the teamWhat happens when brands make it personal
From loyalty and onboarding to acquisition. Explore the campaign, the audience and the result.
All case studies →
Nespresso
A 40th anniversary that read as one-to-one. Every member's own coffee history, in 9 markets.
10%increase in conversion rate
1.17Mvideos, 9 markets
Flybuys
21 customer data points turned into a personal year-in-review for 2.5 million members.
2.5xunique click-to-open rate vs. previous year
2.5Mpersonalised videos
Carrefour
Six loyalty journeys, built in-house on Seen Studio and launched in under 60 days.
3.5Mvideos scaled through CRM
49%completion rate
Shell V-Power
Ferrari fans put inside the F1 pit garage by name, with Hamilton and Leclerc.
672Knew marketing leads
4%increase in B2C sales volume
OUIGO
January 2026 year-in-review campaign. Loyal-segment click-through reached 10.7%, compared with OUIGO’s 2.8% campaign average in 2025.
10.7%loyal-segment CTR
Nearly 4xloyal CTR vs. 2025 average
Superbet
Onboarding video that cuts through iGaming inbox noise and converts sign-ups into first deposits.
48.8%email click-through
+86%NPS vs. email only
citizenM
Reported cancellations among guests who watched their pre-arrival video, against a baseline of about 17%.
5.5%April viewer cancellations
0%May–June viewer cancellations
Your stack
Keep your CRM at the centre
Keep your audiences and journeys in the tools you already use. Seen creates the personal video, ready for your CRM or email platform to deliver.
API documentation →
Salesforce
HubSpot
SAP
Zapier
n8n
Make
Intercom
Start with a file upload, connect through the API, or simply copy a dynamic link to embed in your email.
What enterprise teams ask us
The six questions that come up most often. If yours isn't here, ask it and we'll answer it directly.
How long until we're live?
Start with a CSV, without waiting for a CRM integration. Build your video, upload your audience file and copy out the personal links. Carrefour built six journeys in-house and delivered 3.5 million personalized videos in under 60 days. Connect your CRM when you're ready.
How is our customer data handled?
Send only the fields needed to shape and deliver each person's video. Seen acts as your data processor and follows your documented instructions, as set out in our Data Processing Agreement. We are ISO 27001 and ISO 27701 certified. Security information and sub-processors are listed at trust.seen.io.
Can we reuse the brand assets we already have?
Yes. Start with the footage, brand kit and campaign assets you already own. We'll help you choose what can be reused and where personal elements belong, so your first template builds on the creative you've already invested in.
How far can the personalization actually go?
From a first name to loyalty-tier artwork and entirely different creative for different customer moments. We map the data you hold to the variants your template needs, including how missing values are handled.
Who builds the video, us or you?
Build in Seen Studio with your own team, work with your agency, or ask Seen's production team to help. Flybuys created its own animated film with Seen's support and used it across more than 2.5 million unique videos. We provide guidance and template structure whichever route you choose.
Do we need to change our CRM or email platform?
No. Keep the systems you already use. Generate videos from a CSV or through the API, then copy out each personal video link or embed its thumbnail in your emails. Use Seen's reporting to see how people engage.
What could this do for your customers?
Let’s find your first campaign. In 30 minutes, we’ll cover:
- The right customer moment and data
- A creative approach for your brand
- Pricing, integrations and a realistic launch plan