Communicating customer dividend
Customer Dividend through personalized video message
Communicating the customer dividend is a key moment and message in Sparebanken Vest’s relationship with their customers. By engaging SEEN, and creating a personalized video campaign, Sparebanken Vest was able to win their customers attention like never before, increasing engagement substantially.
Significantly increasing engagement and social media mentions
During the campaign period, Sparebanken Vest received numerous positive reactions from customers who had viewed their personalized video. With the campaign resulting in an average 96% conversion to click the CTA, it was clear that the video resonated well with the 28% of the customers that watched it.
Screenshots from Sparebanken Vest’s personalized video
About Sparebanken Vest
Sparebanken Vest is an independent, listed financial services group engaged in banking and financing activities in Western Norway. The bank is headquartered in Bergen. Sparebanken Vest provides financial services to both the private and corporate sectors.
Øyvind Harkestad
Brand Executive
Working with Seen has been a joy from start to finish. They are professional to the core and always have the customer's best interests in mind. Their technology is simply magical, and we couldn't be more happy with our end product.
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